Shipping policy

Shipping Policy

Last updated: 21 August 2026

At Skyra, we aim to provide clear and accurate information about how and when your order will be delivered.

Order Processing & Fulfilment

Many Skyra clothing products are made to order. These products typically require 3–5 business days to be prepared before dispatch.

Some products may be held in stock and can be dispatched sooner.

Business days are Monday to Friday, excluding UK public holidays.

UK Delivery

We offer FREE standard delivery on all UK orders.

Once your order has been dispatched, UK delivery typically takes 2–5 business days.

This means that made-to-order products will typically arrive within approximately 5–10 business days from the date of order, depending on the product and delivery destination.

Estimated delivery information will also be displayed at checkout where available.

Multiple Shipments

Some Skyra products are produced or dispatched from different fulfilment locations. If your order contains multiple products, your order may therefore arrive in more than one shipment.

There is no additional delivery charge if your order is split into multiple shipments.

You may receive separate dispatch or tracking information for each shipment.

International Delivery

Where international delivery is available, delivery options, charges and estimated delivery times will be shown at checkout before you complete your purchase.

International orders may be subject to local customs duties, taxes or import charges depending on the destination country. Where applicable, these charges are the responsibility of the customer unless otherwise stated at checkout.

Delivery Estimates

All delivery times are estimates and are not guaranteed. Occasionally, delays may occur due to circumstances outside our control, including carrier delays, severe weather, customs processing or unusually high order volumes.

If there is a significant delay with your order, please contact us and we will be happy to help.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address when placing an order.

If you notice an error in your delivery information, please contact us as soon as possible. Once an order has entered production or been dispatched, we may not be able to change the delivery address.

Tracking

Where tracking is available, tracking information will be provided after your order has been dispatched.

Tracking information may take a short time to become active after the carrier receives the parcel.

Contact Us

If you have any questions about your order or delivery, please contact:

Skyra
Email: support@skyra.shop

We aim to respond to customer enquiries as quickly as possible during our normal support hours.